How to Request Data Removal

1. Submit a Ticket:

   • Visit support.infinityfabricllc.com.
   • Create a new ticket under the "Data Subject Request" category.
   • Include the following details in your request:
     • Full name
     • Email address associated with your data
     • Description of the data you wish to remove
     • Reason for the removal request (optional)

2. Verification Process:

   • Once your request is submitted, you will receive an email confirming receipt.
   • Infinity Fabric LLC will verify your identity to ensure the security of your data. This may involve requesting additional identification or verifying account ownership.

3. Processing the Request:

   • After verification, our team will evaluate your request in compliance with GDPR guidelines.
   • Certain data may not be eligible for deletion if required for legal, regulatory, or contractual purposes. You will be informed if any exceptions apply.

4. Confirmation of Data Removal:

   • Upon successful removal of your data, you will receive a confirmation email.
   • If the request cannot be fully processed, we will provide a detailed explanation.

Frequently Asked Questions

1. How long does it take to process a data removal request?

• Requests are processed within 30 days, as per GDPR guidelines. In some cases, this may be extended by an additional 60 days if the request is complex or involves multiple data points.

2. Can I request the removal of partial data?

• Yes, you can specify which data points you want removed. Please be clear in your request to avoid delays.

3. What happens if my data is part of a legal or contractual obligation?

• Data required for legal, regulatory, or contractual purposes may not be eligible for deletion. You will be informed of any such exceptions.

4. Is there a fee for requesting data removal?

• No, requesting data removal is free of charge.

5. Can I request a copy of my data before it’s deleted?

• Yes, you can request a copy of your data through a Data Access Request before initiating the deletion process.